We only collect information necessary to provide our services and support your property journey.
a. Personal Information
Full name
Email address
Phone number
Country of residence
Budget and property preferences
b. Property Enquiry Information
Property interests (location, type, price range)
Viewing requests
Investment goals
Messages submitted through forms
c. Technical Information
IP address
Browser type and version
Device type
Pages visited and time spent on the site
Referral source
d. Communication Data
Emails and enquiries
Call records (if applicable)
Follow-up communications
How We Use Your Information
We process your data only where necessary and lawful.
a. To Provide Our Services
Respond to property enquiries
Recommend suitable properties
Arrange viewings or consultations.
Connect you with relevant professionals (agents, lawyers, mortgage advisors)
b. Customer Support
Answer questions Guide on buying or selling property.
Manage ongoing communication
c. Business Operations
Improve website functionality and performance
Analyse user behaviour
Optimise user experience
Maintain internal records
d. Marketing (With Consent)
Send property alerts and updates
Share new listings and opportunities.
Provide market insights
You can unsubscribe from marketing communications at any time.
e. Legal and Compliance
Prevent fraud
Meet legal and regulatory obligations
Handle disputes or claims.
Legal Basis for Processing
We process your personal data under the following lawful bases :
Contract : responding to enquiries and delivering services
Legitimate Interest : improving services and managing operations
Consent : for marketing and optional cookies
Legal Obligation : complying with applicable laws
How We Store and Protect Your Data
We implement appropriate technical and organisational measures, including :
Secure hosting and servers
Data encryption where applicable
Access controls and permissions
Regular system monitoring
Staff confidentiality agreements
We retain data only for as long as necessary.
Sharing Your Information
We may share your information with trusted third parties only where necessary :
Real estate agents and developers
Legal advisors and notaries
Mortgage brokers and financial institutions
IT and hosting providers
All third parties are required to :
Protect your data
Use it only for agreed purposes.
Comply with data protection laws.
We do not sell, rent, or trade your personal data.
International Data Transfers
As an international property platform, your data may be processed outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place, including :
Standard Contractual Clauses (SCCs)
GDPR-compliant service providers
Data Retention
We retain personal data only as long as necessary for :
Managing enquiries and transactions
Legal and compliance purposes
Business record keeping
Data is securely deleted or anonymised when no longer required.
